Flashy or Serious? Whither the struggling
newspaper? January, 2006
News organizations provide a public service, but most are also
businesses. In addition to serving the public good, they also
need to keep a close eye on their expenses and revenues. The
higher the circulation or the better the ratings, the more money
a news outlet can make from selling advertising. So it stands
to reason that news organizations will try to attract larger
audiences.
Attempts to boost readers and viewers, however, have come with
a high price, according to recent articles in several journalism
reviews. When news organizations have tried to create flashier,
more attention-grabbing products, some media critics say they
have not only diminished the overall quality of journalism,
but they have also turned people off the news.
In trying to gain popularity, the standard strategy has been
to give the public more of what it wants. Unfortunately, that
often means giving the public less of what it needs, according
to veteran journalists Gene
Roberts and Thomas Kunkel, who have compiled two books on
the subject.
“Many
newspaper executives, paring costs and badly misreading public
appetites, have cut back dramatically on all types of public-affairs
reporting,” they write. “Newspapers once operated
under a mandate to provide the kinds of news that citizens
need to function in a democratic society, but many corporations
have changed that mandate.”
News organizations across the world have
imitated one another, each trying to draw more attention to
its product. The style typically involves flashy graphics,
photo-heavy layouts, short and “punchy” articles,
and lots of celebrity and entertainment news.
Nowhere is this approach more evident than
in the so-called “commuter dailies,” Elysse Zarek
writes in the Ryerson
Review of Journalism. She says the editors of free newspapers
such as Metro and 24 Hours are “convinced they have
a formula that will capture the picky 18- to 34-year-old audience.
The result is a dumbed-down mélange of bare-bones headline
news, full-colour celebrity shots, and lifestyle columns they
say are just what the target demographic needs.”
It’s not exactly public-service journalism,
Zarek continues, but “readers seem to like this combination,
and the papers have circulations to prove it. 24 Hours snags
259,000 readers a day, while Metro boasts a readership of
376,000 papers a day. More than 70 per cent of Metro's readers
in the 18- to 24-year-old range only read Metro, says editor-in-chief
Jodi Isenberg.”
Others aren’t so convinced. Former
St. Louis Post-Dispatch columnist M.W. Guzy pans the newspaper’s
recent decision to re-invent itself in a similar vein. In
the St.
Louis Journalism Review, he writes: “Journalism’s
answer to New Coke, this remodelling job was the latest attempt
of the editorial staff to get people who don't like to read
to subscribe to the newspaper. So far, it isn’t working.”
“This lighter, airy, upbeat, fun format
is presumably going to lure the MTV crowd into once and for
all forgetting about Kurt Cobain and taking up the joys of
literacy,” Guzy continues. “It will accomplish
this formidable task by de-emphasizing writing and expanding
graphics. Good luck …”
While many large news organizations seem
to be moving toward this style, some small-town newspapers
are succeeding by doing precisely the opposite. In the Columbia
Journalism Review, Candy Cooper finds that, with a circulation
of just 25,000, the Greeley Tribune in Greeley, Colo., has
boosted its daily sales by running in-depth articles about
serious subjects.
The small newspaper “has so far ignored
the reflexive, quick-hit, grab-the-young formula that is handed
down by typical newspaper consultants,” Cooper writes.
“The Tribune relies instead on its gut.”
“The Tribune’s megastories may
seem ruinous in an industry already in circulation freefall.
But the newspaper’s approach offers evidence to the
contrary … the Tribune is one of the only dailies in
Colorado whose circulation has slowly, steadily climbed over
a decade.”
Julia Cass of the American
Journalism Review and Michael Shapiro of the Columbia
Journalism Review tell similar stories of success at small-town
newspapers across the United States, where the news organizations
try to be more than just money-making operations. Like the
fire station or the town hall, they are integral parts of
the community, and that’s what keeps them alive.
Shapiro extols the approach of Bill Hanna,
the long-time editor of the Mesabi Daily News in the town
of Virgina, Minn., in running his small newspaper. He says
that by sticking to local issues, reporting on them thoroughly,
and commenting on them with no fear, Hanna “had stumbled
onto a path that might once again make papers a must rather
than a should read.”
Of course, Hanna’s newspaper has the
advantage of being the only one in town. With no one around
to scoop you or to out-sensationalize you, it’s easier
to stick to high-quality, public-service journalism. But Shapiro
suggests that even large news organizations can learn from
the Mesabi Daily News. Instead of imitating the latest flashy
approach to grab more readers, newspapers might better stand
out in the sea of competition by putting out a fearlessly
unique product.
For what I had detected in the many stories I read, as well
as in the commentary by Hanna, was a quality that has become
frighteningly rare in newspapers: "a personality,”
he writes. “Of course, every newspaper assumes it has
a personality, just as all people assume they have personalities,
too. Both are right. But that does not mean they are interesting
personalities. Sometimes, oftentimes, they can be quite dull.”